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Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Angry Chaffinch Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘Angry Chaffinch Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is:
Kings Chambers, Queens Cross, High St, Dudley, DY1 1QT.
Our company registration number is Registered in England & Wales Company No. 07611172.
The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- This website may use cookies to monitor browsing preferences. If you do allow cookies to be used, personal information may be stored by us for use by third parties. Please see our Privacy Policy for more details.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
- Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
- From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
Website disclaimer – Angry Chaffinch Ltd
The information contained in this website is for general information purposes only. The information is provided by Angry Chaffinch LTD and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Angry Chaffinch LTD. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Angry Chaffinch LTD takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
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Angry Chaffinch Ltd Privacy Policy
We are committed to safeguarding the privacy of our website visitors; this policy sets out
how we will treat your personal information.
(1) What information do we collect?
We may collect, store and use the following kinds of personal data:
[(a) information about your computer and about your visits to and use of this website
(including [your IP address, geographical location, browser type, referral source,
length of visit and number of page views]);]
[(b) Information relating to any transactions carried out between you and us on or in
relation to this website, including information relating to any services (including
[contact information]);]
[(c) Information that you provide to us for the purpose of registering with us (including
[contact information]);]
[(d) Information that you provide to us for the purpose of subscribing to our website
services, email notifications and/or newsletters (including [contact information]);]
[(e) Any other information that you choose to send to us; and]
[(f) OTHER INFORMATION.]
[(2) Cookies
A cookie consists of information sent by a web server to a web browser, and stored by the
browser. The information is then sent back to the server each time the browser requests a
page from the server. This enables the web server to identify and track the web browser.
We [may] use [both] [“session” cookies] [and “persistent” cookies] on the website. [We will
use the session cookies to: keep track of you whilst you navigate the website; and [OTHER
USES].] [We will use the persistent cookies to: enable our website to recognise you when
you visit; [OTHER USES].]
[Session cookies will be deleted from your computer when you close your browser.]
[Persistent cookies will remain stored on your computer until deleted, or until they reach a
specified expiry date.]
[We use Google Analytics to analyse the use of this website. Google Analytics generates
statistical and other information about website use by means of cookies, which are stored
on users’ computers. The information generated relating to our website is used to create
reports about the use of the website. Google will store this information. Google’s privacy
policy is available at: http://www.google.com/privacypolicy.html.]
[We publish Google Adsense interest-based advertisements on our website. These are
tailored by Google to reflect your interests. To determine your interests, Google will track
your behaviour across the web using cookies. You can view, delete or add interest
categories associated with your browser using Google’s Ads Preference Manager, available
at: http://www.google.com/ads/preferences/. You can opt-out of the Adsense partner
network cookie at: http://www.google.com/privacy_ads.html. However, this opt-out
mechanism uses a cookie, and if you clear the cookies from your browser your opt-out will
not be maintained. To ensure that an opt-out is maintained in respect of a particular
browser, you should use the Google browser plug-in available at:
http://www.google.com/ads/preferences/plugin.]
(3) Using your personal data
Personal data submitted on this website will be used for the purposes specified in this
privacy policy or in relevant parts of the website.
We may use your personal information to:
[(a) administer the website;]
[(b) Improve your browsing experience by personalising the website;]
[(c) Enable your use of the services available on the website;]
[(d) Send to you goods purchased via the website, and supply to you services purchased
via the website;]
[(e) Send statements and invoices to you, and collect payments from you;]
[(f) Send you general (non-marketing) commercial communications;]
[(g) Send you email notifications which you have specifically requested;]
[(h) send to you [our newsletter and other] marketing communications relating to our
business [or the businesses of carefully-selected third parties] which we think may
be of interest to you by post or, where you have specifically agreed to this, by email
or similar technology (you can inform us at any time if you no longer require
marketing communications)
[(i) provide third parties with statistical information about our users – but this
information will not be used to identify any individual user;]
[(j) Deal with enquiries and complaints made by or about you relating to the website;
and]
[Where you submit personal information for publication on our website, we will publish and
otherwise use that information in accordance with the license you grant to us.]
[We will not without your express consent provide your personal information to any third
parties for the purpose of direct marketing.]
(4) Disclosures
We may disclose information about you to [any of our employees, officers, agents, suppliers
or subcontractors] insofar as reasonably necessary for the purposes as set out in this
privacy policy.
In addition, we may disclose information about you:
(a) To the extent that we are required to do so by law;
(b) In connection with any legal proceedings or prospective legal proceedings;
(c) In order to establish, exercise or defend our legal rights (including providing
information to others for the purposes of fraud prevention and reducing credit risk);
and
[(d) To the purchaser (or prospective purchaser) of any business or asset which we are
(or are contemplating) selling.]
Except as provided in this privacy policy, we will not provide your information to third
parties.
[(5) International data transfers1
Information that we collect may be stored and processed in and transferred between any of
the countries in which we operate in order to enable us to use the information in accordance
with this privacy policy.
[In addition, [personal information that you submit for publication on the website] will be
published on the internet and may be available, via the internet, around the world.]
You expressly agree to such transfers of personal information.]
(6) Security of your personal data
We will take reasonable technical and organisational precautions to prevent the loss, misuse
or alteration of your personal information.
Of course, data transmission over the internet is inherently insecure, and we cannot
guarantee the security of data sent over the internet.
[You are responsible for keeping your password and user details confidential. We will not ask
you for your password.]
(7) Policy amendments2
We may update this privacy policy from time-to-time by posting a new version on our
website. You should check this page occasionally to ensure you are happy with any
changes.
Icular as to permissible uses of personal data – may not be retrospective. In other words, if you collect personal
information on one basis, you cannot, simply by changing the terms of your policy, go on to legitimately use
that information on a different basis.
[We may also notify you of changes to our privacy policy by email.]
(8) Your rights
You may instruct us to provide you with any personal information we hold about you.
Provision of such information may be subject to the payment of a fee (currently fixed at
£10.00).
You may instruct us not to process your personal data for marketing purposes by email at
any time. (In practice, you will usually either expressly agree in advance to our use of your
personal data for marketing purposes, or we will provide you with an opportunity to opt-out
of the use of your personal data for marketing purposes.)
(9) Third party websites
The website contains links to other websites. We are not responsible for the privacy policies
or practices of third party websites.
(10) Updating information
Please let us know if the personal information which we hold about you needs to be
corrected or updated.
(11) Contact
If you have any questions about this privacy policy or our treatment of your personal data,
please write to us by post to:
Angry Chaffinch Ltd. Registered Office: Kings Chambers, Queens Cross, High St, Dudley, DY1 1QT
Privacy Policy - Buying through Instagram or Etsy etc.
This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through etsy.com, and / or Instagram and / or Angrychaffinch.com, or related sites and services.
This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy and/or Instagram or any third party services you access through Etsy and/or Instagram. You can reference the Etsy and/or Instagram Privacy Policy to learn more about its privacy practices.
Information We Collect
To fulfill your order, you must provide us with certain information (which you in some cases like Etsy you authorized Etsy to provide to us), such as your name, email address, mailing address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order, for example), if you contact us directly.
Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide our services, such as when we use your information to fulfill your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) Providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the Etsy and/or Instagram Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy and/or Instagram Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy and/or Instagram. We share information with Etsy and/or Instagram as necessary to provide you our services and comply with our obligations under both the Etsy and/or Instagram Seller Policy and Etsy and/or Instagram Terms of Use.
• Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.
How Long We Store Your Information
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 7 years.
Transfers of Personal Information Outside the EU
We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
• Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Us
For purposes of EU data protection law, Angry Chaffinch LTD is the data controller of your personal information. If you have any questions or concerns, you may contact us through Instagram @angrychaffinchdesign or email us at sales[@]angrychaffinch.com or please write to us by post to:
Angry Chaffinch Ltd. Kings Chambers, Queens Cross, High St, Dudley, DY1 1QT
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